Shipping & Returns
Shipping in Sweden
Orders within Sweden will be sent by PostNord. If the product is in stock, your order will be sent out within 3-5 working days. Shipping is 49 sek on all orders. If you’re in Malmö, contact us to see if it’s possible to arrange a pickup in the showroom instead if you like, so you can have a coffee and see all our stuff!
Shipping in Europe
Orders within Europe will be sent by PostNord. If the product is in stock, your order will be sent out within 3-5 working days. Shipping is 149 sek on orders up to 1 kg (prints, cards, cushion covers etc), 199 sek on orders up to 3 kg (blankets, small carpets) and 500 sek on all above 3 kg (big carpets).
If you’re outside of Europe and want to order, contact us and we’ll see if we can work it out!
You can return the product within 14 days of delivery. The product must be in new condition and in its original packaging. If the product is ruined or used the product will not be refunded. Before you return your product please email us at email@example.com and state why you are not happy with your product. Include receipt number and a bank account number to transfer the money back to in your email. Make sure to include contact information and receipt number with the returned product and if possible, please provide us with a tracking number. Tropical Scandinavia is not responsible for paying shipping fees when managing refunds. We will solve a repurchase as soon as possible!
If you have any further questions, don’t hesitate to send us an email at firstname.lastname@example.org
We will be happy to help!